There are numerous free WordPress Live chat plugins available on wp.org. However, it is important to comprehend that these plugins primarily serve as intermediaries, facilitating the integration and connection with third-party SaaS companies that offer live chat functionality.
Now, let’s examine some commonly used solutions that will assist you in selecting the optimal live chat plugin for WordPress.
7 Best WordPress Live Chat Plugins for 2023
LiveChat
The LiveChat plugin provides a comprehensive solution for communicating with clients and resolving their offline requests through tickets. It includes a well-designed chat widget, an AI-powered chatbot, a ticketing system, and a knowledge base platform. Once you are satisfied with the pricing, there is no need to reconsider choosing this plugin.
The integration WP chat plugin is free, however, you have the option to subscribe to the service for a monthly fee of $20. A 14-day trial period is offered.
Tawk.to Live Chat
Integrating a live chat widget into your site is made easier with this exceptional solution. A noteworthy aspect of this solution is its cost-free nature for businesses. However, when will expenses be incurred for Tawk.to Live Chat? If you opt to eliminate their branding features from the chat widget or avail the services of their skilled support team to address your clients’ queries on your behalf on your site, there will be certain nominal charges.
Smartsupp
Smartsupp, a comprehensive live chat plugin for WordPress, is highly utilized, even by tech companies that create WordPress products. Being a third-party application, this WordPress plugin serves to seamlessly integrate with your WordPress website. In contrast to certain other plugins, it offers a chat widget, chatbot, and video recording of your clients’ actions on your site.
The pricing options are as follows: free, starting from $19.50 per month, and a 14-day free trial is also available.
Crisp – Live Chat and Chatbot
Crisp Live Chat for WordPress is a chat solution that is both user-friendly and easy to implement. It encompasses various features, such as a chat widget, chatbot helper, helpdesk, marketing tools, and more. It is regularly updated and tested to ensure compatibility with the latest versions of WordPress.
The pricing for this service is free, and there are also paid features available starting at € 25 per month. Additionally, there is a 14-day free trial.
Olark
Olark is a well-established option in the WordPress market for online chats. It incorporates numerous distinctive marketing, integration, and analytics features. The platform offers a robust chat widget that enables file sharing in different formats, convenient chat transfers to other agents, visitor page tracking, and other essential features for daily client communication.
The cost is $29 per month.
Tidio
Tidio offers more than just a chat widget for WordPress, providing a complete customer support solution. It includes a chat tool, helpdesk, and additional features, depending on the chosen plan and its cost. Additionally, there is a dedicated mobile app for staying connected with customers while on the move.
Pricing for the service begins as free, allowing up to 50 conversations. Premium plans are available starting from $16 per month, with a 7-day free trial included.
Chaty
The Chaty plugin can transform any of your preferred messengers or platforms (such as WhatsApp, Facebook, Slack, etc., totaling 20+) into chat experiences on WordPress. Even though the social media icons will be familiar to customers, you have the option to modify the widget’s appearance and colors.
Prices for our products begin at $49 annually.
BONUS: LiveChat for WordPress
The integration of LiveChat with WordPress allows you to effortlessly incorporate a live chat option on your WordPress site. This means that your customers and visitors now have access to the widely used communication channel. Additionally, when you connect both solutions, you have the option to customize your preferences to best suit your needs. This includes the ability to disable chat window sounds for customers and hide/show the chat for mobile visitors or those who are not logged in.
WordPress, which is an open-source content management software (CMS), is a tool that assists in the construction and administration of websites, known for its simplicity and high level of dependability compared to other similar options on the market.
With this software, you have the option to select a customizable design for your website and utilize pre-made and ready-to-use blogs. Additionally, you can make use of free themes without any additional customization.
In order to create a website using WordPress, the first step is to download and install the software script on your server. The installation process is simple and uncomplicated. Furthermore, numerous hosting providers offer the convenient option of one-click installation for WordPress, eliminating the need for any extra effort on your part.
Furthermore, there exists a large number of developers actively creating themes and plugins for WordPress. Consequently, if you are seeking to incorporate a specific feature into your WordPress website, it is highly likely that it already exists and only requires installation.
Benefits
Provide a quick means of customer support
Live chat can increase your conversion rate by 29%
Every visitor to a website has the potential to generate sales. LiveChat simplifies the process of engaging with these visitors, fostering stronger connections, and increasing the likelihood of converting leads into sales.
Create repeat customers through live chat
With LiveChat, you can establish and enhance loyalty to your brand by directly communicating with customers.
