As a proprietor or manager of a holiday rental property, it’s likely you’ve faced challenges related to booking conflicts and payment systems that aren’t smoothly integrated with your reservation system. This can result in confusion and dissatisfaction among both you and your visitors.
It might be necessary for you to find a reservations software if you have received a negative review from a guest for a minor mistake such as payment problems or a booking engine failure. This is because positive reviews and satisfied customers are crucial for the success of the hospitality sector.
Software for reservations is utilized by the hospitality industry for managing reservations made through either web-based or onsite transactions. Such software includes personalized features that cater to a diverse range of clients in the field of hospitality, such as hotels, motels, condos, and hostels, as well as professionals like travel agents and tour operators.
The utilization of reservations software can enhance the promptness of information processing and optimize the effective utilization of accessible space. Additionally, these solutions commonly include a comprehensive set of functional tools for business activities, ranging from accounting and revenue tracking to maintenance and housekeeping administration.
Hospitality property management software, rental software, tour operator software, and travel agency software are all interconnected with reservation software.
You’ve arrived at the suitable location if you’re prepared to select a reservation software platform.
5 Best Hotel Reservations Software
Bookerville
The hotel industry has received an average user rating of 4.97 based on 32 reviews.
Distinguishing characteristics include insurance for damages, booking status displayed through color-coding, and customizable reporting.
Property owners and managers can use Bookerville, a cloud-based system, to manage a booking and property management system for a range of 10 to thousands of units.
Managers can use Bookerville to receive online booking inquiries or reservations. It is compatible with popular listing sites like AirBnB, Expedia, HomeAway/VRBO, and Booking.com, enabling users to control all aspects from a single dashboard. Furthermore, Bookerville allows hospitality proprietors to save money by linking up with merchant accounts.
HotelKey PMS
The hotel industry has given an overall user rating of 4.92 based on 36 reviews.
Prominent characteristics include marketing automation, management of housekeeping, and integrated customer relationship management (CRM).
HotelKey is a software solution designed for both small and large businesses in the hospitality industry. Its primary function is to manage different aspects of the hotel property and operations including room bookings, payment processes, events, maintenance tasks, and inventory through a single, centralized platform. Additionally, the front desk functionality of HotelKey allows staff members to keep track of room availability, scan customer IDs, manage check-ins, and capture the digital signatures of guests.
HotelKey’s reservation software centrally manages bookings and monitors inventory of rooms across multiple external online travel agencies (OTAs). Additionally, the point of sale (POS) module helps streamline operations of restaurants, shops, and pantries to efficiently handle retail and order management for organizations.
HotelKey is compatible with multiple third-party payment systems, accounting platforms, and any reservation engine. Utilizing the analytics dashboard, executives can generate reports that provide valuable information about stock, occupancy percentages, cleaning procedures, maintenance needs, revenue generated, and crucial performance metrics (KPIs).
Lodgix
The hotel industry has given an average rating of 4.84 based on 38 reviews from users.
Distinguishing characteristics include the integration of WordPress, the ability to customize email templates, and the integration of listing sites.
Lodgix provides a comprehensive hotel software platform that enables online reservations, automatic communication management, secure payment collection, seamless integration with various listing sites, efficient email marketing, and coverage for incidental damages.
Thanks to responsive availability calendars, Lodgix allows users to easily schedule their stays and send inquiries using their computer or mobile device, resulting in a seamless guest experience.
With Lodgix, individuals can create sequences of automated and scheduled messages via email or text for guests, employees, property owners, and staff. These reminders can be programmed to occur before, during, and after a guest’s stay, ensuring prompt payments. Triggers for messages can be based on factors such as payment receipts, invoice status, or specific dates such as arrival or departure.
With the Lodgix WordPress plugin, users have the capability to construct a hotel website and still have command over all of their content and search engine rankings, even if they decide to discontinue using Lodgix.
ReservationKey
The hotel industry has given an overall rating of 4.97 based on 36 reviews by users.
Prominent aspects include the capability to manage rates, generate revenue reports, and run a loyalty program.
ReservationKey is a cloud-based platform that provides a complete solution for property rental businesses, including vacation rentals, bed and breakfasts, hotels, and other rental properties. It includes features to manage reservations, bookings, calendars, availability, payments, and channels from a single, centralized platform.
Users can easily handle their reservations, check the occupancy status of hotel rooms on specific dates, make credit card payments, and connect with third-party platforms like Airbnb, Booking.com, Expedia, HomeAway, etc. to simplify and harmonize bookings using the internet booking tool.
ReservationKey can be utilized by businesses to generate a personalized booking engine that is easily accessible on mobile devices to enable customers to book their own appointments. The booking engine can be customized to suit business requirements by modifying the theme and the quantity of pages on the website.
ThinkReservations
The hotel industry has received an average rating of 4.96 based on 95 reviews provided by users.
Event management, group reservations, and built-in accounting are among the key attributes.
Designed to aid companies in the hospitality sector, ThinkReservations is a cloud-based software for managing properties and hotels. It enables direct online booking, real-time rate adjustments based on occupancy, and synchronizes data with various online travel agencies and channels including but not limited to TripAdvisor, Expedia, Booking.com, among others.
With the application’s customized online booking software, hotel proprietors can effectively handle reservations and create opportunities for upselling. These opportunities entail offering clients tailored items, packages, or services.
Using the calendar tool, individuals are able to see and categorize reservations with the use of color coding, create guest quotes, and establish employee accounts within the software. Employee accounts will require the inclusion of personal details such as name, email, and contact information, as well as the assignment of specific permissions.
Connecteam
Connecteam is an employee-focused hotel technology solution that offers a comprehensive platform ideal for mobile hospitality businesses and their teams. It empowers owners or supervisors to optimize staff management, ensuring seamless guest experiences all the way from booking to check-out.
Connecteam provides tools that simplify staff scheduling by enabling you to assign them suitable roles and shifts based on their skills. Additionally, this tool is beneficial in saving time as it can automate tasks.
Connecteam also facilitates hospitality employees in fulfilling their duties. The platform offers virtual checklists that guide them to check off every task completed, such as conducting room inspections and preparing for the next morning.
Preno
With Preno, looking after hospitality duties has never been easier thanks to its automated hotel management software. You can keep an eye on your hospitality enterprise with ease, since this solution is cloud-based. Plus, it comes with real-time updates that alert you whenever there are new bookings or alterations to current reservations.
Furthermore, it enables you to secure additional bookings directly. This approach helps you steer clear of the commission charges of OTAs, which can vary from 10% to 30% for each reserved room. Moreover, Preno can handle transactions by means of a booking engine that you can integrate into your site.
If you want to monitor your hotel’s progress, all you need to do is review the reports available on Preno. The platform presents an extensive range of reports that allow you to identify your primary source of bookings, the most in-demand room type, and the busiest dates.
Cloudbeds
Cloudbeds is a comprehensive hotel management system that enables lodgings to simplify their operations and offer smooth guest experiences through its automation feature, resulting in increased staff productivity and saved hours of daily work.
Furthermore, the software offers a calendar feature that facilitates seamless workflows. This feature displays the availability and bookings of rooms in a single glance. Moreover, staff members can use this feature to enhance guest experiences and modify pricing based on requirement. Furthermore, it enables the tracking of vacant rooms across various online travel agencies.
The hotel management platform that is simple to navigate contributes to smooth daily processes by providing instant information. The moment you sign in to the system, you can observe everything from check-ins and check-outs to bookings. In addition, instantaneous access is a distinguishing attribute of top-notch hotel booking and reservation software platforms.
HoneyBook
HoneyBook helps you to establish a closer connection with your clients by enabling you to efficiently manage bookings through a centralized control panel. This feature allows you to make faster and improved bookings that your customers will undoubtedly appreciate.
By being a comprehensive tool, you can reserve accommodations for patrons and coordinate meetings or amenities concurrently. Moreover, you can generate bills using the identical platform. Patrons are granted entry to a distinctive portal that streamlines the program’s use, enabling them to even schedule amenities or accommodations autonomously.
Availability can be defined on an hourly basis, enabling clients to select the hours during which they would like to reserve or book a facility, while keeping the remaining hours open for other clients who may wish to utilize them.
Oracle Hospitality
Oracle Hospitality provides a variety of hardware, software, integrated services, and cloud solutions that enable seamless workflows ranging from the back office to the front desk. These tools empower hotels and similar enterprises to gain a deeper understanding of their customers and deliver bespoke services.
Oracle Hospitality provides more than just the typical hotel booking and reservation functionalities. Instead of limiting the bookings to daily room rentals, it provides timeshare alternatives, which benefit high-end holiday leases and specialty hotels as they can offer longer stays to their guests.
RezOvation
Designed for bed and breakfast businesses, RezOvation is a booking and reservation software that operates through the web. The software features a booking engine that can be easily integrated into your website, providing interested customers with the ability to check room availability at their leisure and make reservations on their own. As a result, customers are not required to wait for contact hours to get in touch with your business – saving them time and hassle.
RezOvation is beneficial in avoiding no-shows and revenue loss as it sends email reminders to guests regarding their upcoming bookings. Additionally, guests can use the integrated credit card processor to pay for their rooms, thus making their experience smoother.
